Willow Rock Center is an adolescent crisis stabilization and treatment facility provided through a partnership among Seneca Family of Agencies (SFA), Telecare Corporation, and Alameda County Behavioral Health Care Services. Willow Rock Center has three complementary levels of programs: a 23-hour crisis stabilization unit (SFA), an inpatient psychiatric program (Telecare), and a short-term outpatient mental health program (SFA). Seneca’s Crisis Stabilization Unit (CSU) is the front-end of the continuum of care providing each youth with multi-disciplinary risk assessment to determine level of care. The CSU provides mental health interventions necessary to divert from hospitalization adolescents who may be safely discharged to the community. Youth who require inpatient psychiatric services are transferred to the inpatient facility when needed.
The Crisis Stabilization Unit staff and inpatient staff provide a safe and nurturing environment as they assist youth in regaining the stability necessary to safely return home or to a community-based placement. Youth being discharged from the CSU or Telecare inpatient psychiatric program may receive short-term outpatient mental health services until they are linked to community based mental health services.