COVID-19 Update: We are working with limited staffing to process applications. MAIL IN ONLY. Applications to print are listed below.
PLEASE DO NOT CALL FOR STATUS OF APPLICATIONS. We will notify you by postcards or email the dollar amount when we have processed your application. The process could take up to 8-10 weeks for the State to credit your PG&E account. Please remember we are a non emergency program.
What the program offers:
PG&E and Alameda Municipal Power bills assistance for a one-time payment per program year.
Federal HEAP funds are for households with low incomes and high energy costs, prioritizing households with elderly, disabled persons and/or children under six years old: The LiHEAP Program helps keep families safe and healthy through initiatives that assist families with energy costs: PG&E and Alameda Power & Telecom bills assistance for a one-time payment per program year.
The Weatherization Program can help you stay warm in the winter and cool in the summer. By doing so, you can reduce the risk of health and safety problems. The program offers heater, water heater, and weatherization services every five years.
-- Live in Alameda County
-- Provide a complete PG&E or Alameda Munipal Power bill.
-- Provide proof of monthly income for the entire household (see table above for reference).
How to Apply:
To obtain an application for the HEAP program:
-- call: 510-881-0300
-- email: SpectrumWX@SpectrumCS.org
-- Print (see linked applications: "Application URL" for English or the "Spanish Application Packet")
WHEN FINISHED: Please MAIL your completed application and required documentation to:
Spectrum Community Services
P.O. Box 4317 Hayward, CA 94540